Why is everything priced in Dollars? I am not from the USA.
Although we ship worldwide, We operate from the USA. This does not mean you cannot order if you are not from the USA. The credit card companies / paypal will simply use your own currency on check out.
How much does shipping cost?
We offer free worldwide shipping for all orders over $99.
Orders under $99 are subject to a $18 shipping fee, regardless of the country of origin.
Do you ship to my country?
We ship to most countries worldwide. To confirm if we can deliver to your location, please proceed to the checkout page.
Do your products run true to size?
You can find a size chart on each product page to conveniently assist you in selecting the right size. The majority of our products are available in sizes ranging from Small to XL.
Can I put your products in the washing machine?
Yes, our products are washing machine-safe. However, please remember to wash them with like colors and at temperatures below 30°C.
I just placed an order. When will it ship?
We make every effort to ship items as quickly as possible. Please allow 4-7 days for your order to be processed before shipping. The average shipping times are 15-21 days. Tracking numbers will be updated 3-5 days after your order has been SHIPPED. If you don't receive a tracking number after 7 business days, please email us at sportnowshop@gmail.com.
What if I'm not satisfied with my order or there's an issue?
We offer a 100% money back guarantee if the product is defective or damaged. You have 30 days to return it to us for a full refund. You'll need to cover the return shipping costs. Once we receive the product, we'll refund the full amount of your original purchase. Remember to include your name and order number on the returned parcel. Note: If your package is in transit, you must wait for it to arrive and then initiate the return process for a refund.
Can I cancel my order?
You can cancel your order without any penalty as long as it hasn't been shipped yet. If the item has already been sent, you can use our easy return system to obtain a full refund.
I entered an incorrect address. What should I do?
If you've misspelled or provided an incorrect address, reply to your order confirmation email to confirm the correct address. If you realize the mistake after receiving the confirmation, promptly notify us via email at sportnowshop@gmail.com. We can correct the address within 24 hours. No refund will be provided after 24 hours of incorrect submission.
How long does shipping take?
Shipping times vary since we ship worldwide from different fulfillment centers based on your location. On average, shipping takes 15-25 business days.
My question wasn't addressed. Can you assist me?
Absolutely! We're here to help. Please email us at sportnowshop@gmail.com, and we'll gladly assist you in any way we can. Given the volume of emails we receive, for a swift response, kindly include your order number, clearly state the issue, and provide your address. thank you
